Missed-call text-back for home-services contractors
The phone rings.You're on a roof.The next guy gets the job.
When you can't pick up, the caller gets a text from your business in about a minute — and your phone buzzes with their number. They reply by text instead of phoning the next name on Google. Serving the Niagara Region and Hamilton.
Prefer email? carlo@niagaracallback.ca
How it works
From missed call to booked job
An example — made-up names, realistic times
10:42 AM
A call goes unanswered
A homeowner calls your business line. You're under a sink with both hands full. It rings out.
10:43 AM
The text goes out
The caller gets a text from your business within about a minute.
Text from your business
Sorry I missed your call — what can I do for you?
10:43 AM
Your phone buzzes
You get an alert at the same time, with the caller's number. You reply from the app when you've got a hand free.
10:51 AM
The customer replies
The customer
Furnace quit last night. Any chance someone can come today?
11:15 AM
You call back and book it
On your break you call a real person with a real job, and put it in the schedule. The next guy on Google never hears about it.
Nobody talks to your customers
No robot picks up your phone. No stranger in a call centre. The caller gets one plain text from your business — the same text you'd send yourself, except it goes out in about a minute instead of at nine at night. The wording is yours, and so is the conversation.
Straight answers
What changes at your shop
Your number
Stays put
It stays on your trucks and on Google. Calls you don't pick up are passed to a second number, and that number sends the text. Nothing to reprint, nothing to repaint.
Your customers
Talk to you
Only you. Nobody answers your phone for you — the caller gets a text, and the conversation is yours.
Speed
About a minute
From the missed call to the text landing. Fast enough that they don't dial the next name.
Setup
45 minutes
At your shop. I come to you, set up the call forwarding, and we test it together before I leave.
Time to live
About a week
Most of that is the phone carriers approving the texting number. I do that part.
The honest catch
Landlines can't text
A caller on a landline, or with their number hidden, can't receive a text. Those still go to voicemail — same as today.
The price, in plain sight
No contract. Cancel anytime.
One-time setup
$1,000
+ HST
Covers the lot: the texting number, the wait on the carriers, and the 45-minute go-live at your shop where we test it together.
Then, monthly
$650/ month
+ HST
Your missed calls get answered with a text, around the clock. Landlines and hidden numbers still go to voicemail, like they do now.
All prices in Canadian dollars.
Not sure? Call and ask. You'll get me, not a sales team.
Who it's for
Built for the trades
Owner-operated shops, one to fifteen people. The kind of business where the phone rings while everyone's on a job.
On the road across
Niagara Falls·St. Catharines·Welland·Thorold·Niagara-on-the-Lake·Fort Erie·Port Colborne·Grimsby·Beamsville·Hamilton
Heard it before?
Fair questions
No. Your number stays on the trucks. Your phone just passes along the calls you don't pick up.
The next missed callis somebody's job.Make it yours.
Call or text and you'll get Carlo Vescio in Niagara Falls — the guy who sets it up, runs it, and picks up when you phone. Not a 1-800 number in Toronto.
carlo@niagaracallback.ca